Refund & Cancellation Policy

Refund Policy

Unless explicitly specified otherwise, all purchases done on Plannova are non-refundable. This includes purchases by end-customers of products like 'E-invites, Makeup services etc' as well as purchases by event businesses, and vendors.

However, when a vendor is booked by a user, after discovering them on Plannova, the vendor's 'Refund & cancellation' policy will be applicable on those bookings. In case the same isn't explicitly shared, we recommend for the same to be checked before booking.

Plannova's Rights

Plannova reserves the power to restrict, totally or partially, the access of certain users, and to cancel, suspend, block, edit, or delete certain type of content, or cancel the accounts of users who misuse the Website, if Plannova acquires actual knowledge that the activity or stored information is unlawful or harms property or rights of another, for example (but not restricted to) cases of plagiarism.

How to Request a Refund or Cancellation

To request a refund or cancellation, please contact the service provider directly as per their policy. You can also contact our customer support team at support@plannova.com for assistance, but please note that the service provider's policy will govern any refunds or cancellations.

Changes to This Policy

We may update our Refund & Cancellation Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about our Refund & Cancellation Policy, please contact us at:

Merchant Legal Entity Name: DEEPAK KUMAR

Registered Address: Gram - Toderpur, Bansgaon, Azamgargh
Azamgarh UTTAR PRADESH 276126

Operational Address: Gram - Toderpur, Bansgaon, Azamgargh
Azamgarh UTTAR PRADESH 276126

Telephone: 6388850059

Email: support@plannova.in