Cancellation Policy

Cancellation Policy

Unless explicitly specified otherwise, all purchases done on Plannova are non-refundable. This includes purchases by end-customers of products like 'E-invites, Makeup services etc' as well as purchases by event businesses, and vendors.

However, when a vendor is booked by a user, after discovering them on Plannova, the vendor's 'Refund & cancellation' policy will be applicable on those bookings. In case the same isn't explicitly shared, we recommend for the same to be checked before booking.

Service Provider Policies

When you make a booking through Plannova, you are entering into a direct agreement with the service provider, and their specific cancellation and refund policy will apply. These policies may vary between service providers.

We recommend reviewing the cancellation and refund policy of each service provider before making a booking to understand their specific terms and conditions.

Plannova's Rights

Plannova reserves the power to restrict, totally or partially, the access of certain users, and to cancel, suspend, block, edit, or delete certain type of content, or cancel the accounts of users who misuse the Website, if Plannova acquires actual knowledge that the activity or stored information is unlawful or harms property or rights of another, for example (but not restricted to) cases of plagiarism.

How to Cancel a Booking

To cancel a booking with a service provider, please contact the provider directly as per their cancellation policy. You can also contact our customer support team at support@plannova.com for assistance, but please note that the service provider's policy will govern any refunds or cancellations.

Changes to This Policy

We may update our Cancellation Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about our Cancellation Policy, please contact us at:

Merchant Legal Entity Name: DEEPAK KUMAR

Registered Address: Gram - Toderpur, Bansgaon, Azamgargh
Azamgarh UTTAR PRADESH 276126

Operational Address: Gram - Toderpur, Bansgaon, Azamgargh
Azamgarh UTTAR PRADESH 276126

Telephone: 6388850059

Email: support@plannova.in